The equipment is no better, the system is more cattle, the marketing is fierce, the vending machine is always selling goods, and retail needs to return to the essence of service after all, which is the most mentioned by many vending machine operators in the past two years. However, Internet technology provides the basis for improving the performance and service capabilities of vending machines, but around vending machine operations, it is still necessary to start small things. Here are some suggestions:
1. Insist on regular inspection of the machine, do not let out of stock affect your sales
This one is especially suitable for traditional vending machine operators who do not have an Internet system. They often check the machines to ensure that each machine has sufficient supply of goods, which is of great significance for ensuring sales.
2. Please check the equipment line regularly, and do not let the original controllable equipment failure affect your operational output.
Whether it is a traditional vending machine or a modern intelligent vending machine, it is extremely important to regularly check the equipment wiring regularly. Careful inspection will help prevent some control equipment failures.
3. When selecting the location of the device and placing the product into the machine, be sure to experience the feeling of being a customer.
Confirm the perspective of the customer when you pass your device, and arrange your equipment location and product placement according to the experience after the experience to get the best operational results.
For details on how to place it, please refer to: How to find the right place to place the machine
4. Create your own personalized vending machine
Modern consumers are very picky and empathetic. Therefore, we must let the vending machine have a unique decoration to attract the attention of consumers.
5. Clean the equipment regularly, never let customers see that your machine is dirty.
No one wants to choose a dirty machine to buy goods, especially to buy. The dirty appearance will make the customer feel that the product is out of date, and the clean machine will give the customer a feeling of relief.
6. Learn to add goods when no one is present
No one likes to look inside the machine, the dense wires and the various cold components will reduce the desire to consume. If your device happens to be dirty, it should not be exposed to consumers.
7. There must be promotions at any time, but the promotional price is always relative to other products.
Always arrange one or two active items, and the items for each promotion are different. This can promote the purchasing power of consumers.
8. Please make a round of observation before placing the vending machine.
Investigate the configuration and price of the convenience store goods in the surrounding area, and observe the classification of the surrounding people, white-collar workers or workers. When you have finished the investigation, you can really put your machine in the right place.
9. Remember to update your product line regularly, stay well, look for better
No product has ever been able to prosper, observe at any time, adjust regularly, and always ensure that the goods in the machine are all needed by the surrounding people.
10. Timely and patiently handle every customer complaint
Consumer demand for respect is always there, and even for a few dollars, you should value your customer service. Because one consumer you lose can affect 3 other people, and the other 3 people can affect 9 people, and so on, be sure not to let your machine suffer too much bad reviews. Consumers are more powerful than we think. You can choose to work hard to serve the consumer, I believe you will have a receipt other than the goods.